Patient Feedback

We welcome any suggestions about the quality of the service you received. This will help us to improve the service.

Complete a patient feedback form.

Mr. Pratik Shah, the Clinical Lead, would be happy to respond to suggestions or complaints which can be sent to the administrative hub, addressed to Mr. Pratik Shah, Gynaecology Clinical Lead or alternatively you can call 01727823111 and speak to the Service Manager or the Deputy Service Manager who can assist you with your suggestion or complaint. We will try and resolve any concerns or complaints as quickly as possible. Our Complaints Procedure (PDF, 63KB).

Our most recent service review (PDF, 203KB)


Was really please with how quickly I was seen by the doctor.

Patient NA from The Everglade Medical Centre


First visit, very impressed.

Patient MS from Torrington Park Group Practice


I think the way the clinic is run is marvelous. I felt very ease once I was here, there are parking facilities which helped. The staff are all very nice. Thank you so much.

Patient MH from The Everglade Medical Centre


My first time at this clinic and I am very impressed.

Patient TH from Mulberry Medical Practice


Absolutely superb medical care; a model for others to follow. Many thanks.

Patient JD from Oakleigh Road Health Centre


Very pleased about the Sunday clinics.

Patient JP from The Penhurst Garden Surgery


Excellent Reception service. Waiting time was very short. Doctor and staff make me feel very relaxed. They were very attentive to my questions and needs.

Patient AE from Greenfield Medical Centre


I found the whole experience very satisfactory.

Patient RS from Watling Medical Centre


More than excellent!

Patient ZK from Team Health Care Practice


Wonderful patient helpfull staff from reception to clinician. Thank you.

Patient SB from Derwent Crescent Medical Centre


Good service with doctor and receptionist.

Patient ZD from Jai Medical Centre


It was very plesant.

Patient IV from Derwent Crescent Medical Centre


Very welcoming, thorough and professional. Thank you.

Patient IV from Derwent Crescent Medical Centre


Excellent! Much more pleasant than going to a hospital clinic.

Patient JD from The Penhurst Garden Surgery


Very good. Great service from clinician.

Patient AC from The Everglade Medical Practice